Privacy Policy – PakRummy2 Pakistan Betting Platform

This Privacy Policy ("Policy") describes how PakRummy2 ("we", "us", "our", or "the Platform") – operating at pakrummy2.biz – collects, processes, stores and protects the personal information of users ("you", "your", or "the Player") who register and interact with our platform. It applies to all services offered on pakrummy2.biz, including sports betting, esports betting, crash games, virtual sports and all associated account functions.

By creating a player account on pakrummy2 or continuing to use the platform after this Policy is updated, you acknowledge that you have read and understood its contents. If you disagree with any aspect of this Policy, you should stop using the platform and contact us to arrange the deletion of your data and closure of your account.

This Policy should be read alongside our Terms and Conditions, which govern the overall use of the pakrummy2 platform. Where there is any conflict between the two documents in relation to data privacy, this Policy takes precedence.

PakRummy2 collects personal data in two broad ways: information you provide directly to us and information collected automatically during your use of the platform.

Information you provide directly:

• Registration data: Full name, date of birth, mobile phone number, email address and chosen password when you create your pakrummy2 account.
• Identity verification data: A copy of your CNIC (Computerised National Identity Card) or other government-issued photo ID, requested before processing withdrawals above certain thresholds or where required for compliance purposes.
• Payment data: Your Easypaisa or JazzCash mobile wallet number, NayaPay or SadaPay account reference, IBFT bank account details or Visa/Mastercard card details as provided during deposit or withdrawal transactions. We do not store full card numbers; payment card data is tokenised by our PCI-compliant payment processor.
• Support communications: Any messages, chat transcripts, emails or documents you send to the pakrummy2 support team in connection with your account.

Information collected automatically:

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution and similar technical identifiers.
• Usage data: Pages visited on pakrummy2.biz, features used, bets placed, games played, session duration, click paths and referral source.
• Transaction data: Full history of deposits, withdrawals, bets, bet results and account balance movements associated with your pakrummy2 account.
• Cookie and tracking data: As described in Section 6 of this Policy.

PakRummy2 uses the personal data we collect only for specific, legitimate purposes directly related to operating the platform and serving Pakistani players. We do not use your data for any purpose you would not reasonably expect. The specific purposes are:

• Account creation and management: To register your pakrummy2 account, authenticate your identity at login and manage your account settings and preferences.
• Processing transactions: To facilitate deposits and withdrawals in PKR through your chosen payment method. Transaction data is retained for financial record-keeping purposes.
• Identity verification and compliance: To verify that you meet the age and identity requirements to use the platform and to comply with any applicable anti-money laundering (AML) or know-your-customer (KYC) obligations.
• Providing platform services: To display betting markets, settle bets, credit winnings, operate crash games and virtual sports, and deliver all features available on pakrummy2.
• Customer support: To respond to your support queries, investigate complaints and resolve account issues in a timely manner.
• Fraud prevention and platform security: To detect and investigate suspicious activity, prevent multi-accounting, identify bot usage and protect the integrity of the platform for all players.
• Responsible gaming: To monitor player activity for indicators of problem gambling and to apply deposit limits, self-exclusion or other responsible gaming measures when requested or when required by our obligations.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the pakrummy2 user experience, fix bugs and plan new features.
• Marketing communications: To send you relevant promotions and offers from pakrummy2, but only if you have opted in to receive such communications. You can opt out at any time by contacting support.

PakRummy2 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to create and maintain your pakrummy2 account, process bets and handle payments falls under this basis. Without this processing, we cannot provide our services to you.
• Legal obligation: Certain processing – particularly identity verification and financial record-keeping – is required to comply with applicable regulatory requirements. This processing is non-negotiable for regulated platform operation.
• Legitimate interests: Fraud prevention, platform security, responsible gaming monitoring and platform improvement are processed under our legitimate interest in operating a safe, fair platform for all players.
• Consent: Marketing communications are sent only where you have given explicit consent. You may withdraw consent at any time without affecting any other aspect of your account.

PakRummy2 does not sell, rent or trade your personal data to any third party for commercial or marketing purposes. We share your data only in the following specific and limited circumstances:

• Payment processors: Your payment details are shared with our licensed payment processing partners (including the infrastructure operators behind Easypaisa, JazzCash, NayaPay, SadaPay and card payment gateways) solely to process your deposit and withdrawal requests. These processors are contractually bound to use your data only for the stated purpose.
• Identity verification providers: Where enhanced KYC checks are required, your identity documents may be shared with a licensed identity verification service. This service processes your documents only to confirm identity and does not retain them beyond the verification purpose.
• Game software providers: Certain technical data (such as session tokens and game result confirmations) is shared with our game software partners (such as crash game and virtual sports providers) to operate their products within the pakrummy2 platform. These providers do not receive your personal identity data.
• Legal authorities: Where required by a lawful order from a Pakistani court, law enforcement agency or regulatory authority, we are obliged to disclose relevant data. We will challenge any request we believe to be unlawful or disproportionate.
• Business transfers: In the event of a merger, acquisition or sale of all or part of the pakrummy2 business, your data may be transferred to the acquiring entity subject to the same privacy protections described in this Policy.

PakRummy2 uses cookies and similar technologies to operate the platform effectively, maintain your session while you are logged in and understand how players use the site so we can improve it.

Types of cookies we use:

• Essential cookies: Required for basic platform functionality such as maintaining your login session, remembering your language preference and processing bets securely. These cannot be disabled without breaking core platform functions.
• Analytical cookies: Used to collect aggregated, anonymised data about how players navigate pakrummy2 – which pages are most visited, where players drop off during account registration and similar behavioural patterns. This data is used internally to improve the platform and is never linked to your personal identity.
• Functional cookies: Used to remember your preferences and settings within the platform, such as your preferred deposit method or default odds format.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will prevent key platform functions from working correctly. For detailed guidance on managing cookies in your specific browser on your Android or iPhone device, refer to your browser's help documentation.

PakRummy2 retains your personal data only for as long as it is necessary for the purposes described in this Policy or as required by applicable regulatory obligations. The following retention periods apply:

• Active account data: Retained for the lifetime of your pakrummy2 account and for a period of five years following account closure, in line with standard financial record-keeping requirements.
• Transaction records: All deposit, withdrawal and bet records are retained for a minimum of five years after the transaction date for audit and compliance purposes.
• Identity verification documents: Retained for five years after the verification check is completed, or for five years after account closure, whichever is later.
• Support communications: Retained for three years after the support case is closed, to assist with any follow-up disputes or regulatory enquiries.
• Marketing data: Retained until you withdraw consent or for two years of inactivity, whichever comes first.

When data is no longer required under the above schedules, it is securely deleted or anonymised so that it can no longer be linked to your identity.

PakRummy2 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. The key security measures in place include:

• TLS encryption: All data transmitted between your device and the pakrummy2 servers is encrypted using Transport Layer Security (TLS), the same standard used by online banking platforms.
• Encrypted data storage: Sensitive fields – including payment data and identity document copies – are stored in encrypted form. Encryption keys are managed separately from the encrypted data.
• Access controls: Internal access to personal data is restricted to employees and contractors who have a specific, documented need to access it for their work. All access is logged and reviewed.
• Regular security assessments: The pakrummy2 platform undergoes regular security testing to identify and remediate vulnerabilities before they can be exploited.
• Password hashing: Account passwords are never stored in plaintext. They are hashed using a modern, computationally expensive algorithm designed to resist brute-force attacks.

Despite these measures, no internet-based platform can guarantee absolute security. You also have a role to play in keeping your account secure – use a strong unique password, do not share your login details and contact us immediately if you suspect your account has been accessed without your permission.

As a registered player on pakrummy2, you have the following rights over the personal data we hold about you. To exercise any of these rights, contact our support team at support@pakrummy2.biz.

We aim to respond to all data rights requests within 30 days. If a request is complex or we receive a large number of requests simultaneously, we may extend this by a further 30 days and will notify you of the extension. We do not charge a fee for standard data rights requests. Requests that are manifestly unfounded or repetitive may incur a reasonable administrative fee.

PakRummy2 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under 18 years of age. If you are a parent or guardian and believe that a minor has registered on pakrummy2 using false age information, please contact us immediately at support@pakrummy2.biz. We will verify the claim and, where confirmed, close the account and delete associated data as quickly as practicable, subject to any legal retention obligations for transaction records.

Our registration process includes age verification steps and we conduct periodic audits to identify accounts where age declaration may be inaccurate. Any account suspected of being held by a minor will be suspended pending verification.

PakRummy2 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law or platform functionality. When we make material changes – changes that meaningfully affect how we collect or use your data – we will notify you via email or an in-platform notification at least 7 days before the changes take effect.

Minor changes that do not materially affect your rights or our core data practices may be made without advance notice. The current version of this Policy, with its effective date, will always be available at pakrummy2.biz/privacy-policy.

Continuing to use the pakrummy2 platform after updated Terms take effect constitutes your acceptance of the changes. If you do not agree with a revised Policy, you should stop using the platform and request deletion of your data before the new version takes effect.

If you have any questions about this Privacy Policy, want to exercise your data rights or wish to raise a privacy concern, please contact us through the following channels:

Data deletion and access requests must be submitted in writing via email so that we can verify your identity before acting on the request. We will acknowledge your request within 24 hours and complete it within 30 days.